The screen seems to be “stuck”. The specific screen has “Home, Entertainment, and Stor...
GetHuman640208's customer service issue with Xbox from April 2018
Help with my Xbox issue
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The issue in GetHuman640208's own words
The screen seems to be “stuck”. The specific screen has “Home, Entertainment, and Store” at the top center. The cursor is under “store” and will quickly move as if it wants to, but then rapidly moves back under the word “store”. I’ve tried * different controllers and it’s the same issue. I’ve restarted the console to no avail. Therefore I’m unable to even sign in cause the green cursor won’t move.
GetHuman640208 did not yet indicate what Xbox should do to make this right.
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