The screen seems to be “stuck”. The specific screen has “Home, Entertainment, and Stor...

GetHuman640208's customer service issue with Xbox from April 2018

2 views
 | 
59833 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman640208's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman640208 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman640208's own words
The screen seems to be “stuck”. The specific screen has “Home, Entertainment, and Store” at the top center. The cursor is under “store” and will quickly move as if it wants to, but then rapidly moves back under the word “store”. I’ve tried * different controllers and it’s the same issue. I’ve restarted the console to no avail. Therefore I’m unable to even sign in cause the green cursor won’t move.
GetHuman640208 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman640208 fixed the problem
We are waiting for GetHuman640208 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman640208 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman640208
Apr 29th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 59833 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman640208 started working on this issue
Apr 29th 9:01pm