I went to play an Xbox game, needed Xbox live, so I used a gift card and bought it. Whe...

GetHuman638921's customer service issue with Xbox from April 2018

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The issue in GetHuman638921's own words
I went to play an Xbox game, needed Xbox live, so I used a gift card and bought it. When I tried to log onto the game I was tried to play which was fortnite season *, it said I needed to change a setting. I went on the Xbox website using my phone and it said error *** when I got to the privacy settings page, then I tried the computer and the same thing happened. I tried several times and the same thing happens. I’d like to be able to access my privacy settings and be able to play the game that I just wanted to check out and had to buy Xbox love for. Thanks.
GetHuman638921 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman638921
Apr 29th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 8 customers so far
Similar issue to 157842 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman638921 started working on this issue
Apr 29th, 2018 2:44am