Xbox live is not working and it shows that it was processed through a card I haven't us...

GetHuman638716's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman638716's own words:
Xbox live is not working and it shows that it was processed through a card I haven't used in months and I need to switch it over
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman638716
Apr 29th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14705 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman638716 started working on this issue
Apr 29th 12:27am