I was playing fortnite and my Xbox literally just went black I don’t know what the prob...

GetHuman638593's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman638593 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman638593's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman638593's own words:
I was playing fortnite and my Xbox literally just went black I don’t know what the problem is it won’t turn on I unplugged everything and plugged it back in still isnT working !!
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman638593
Apr 28th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 13929 others
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Timeline
GetHuman638593 started working on this issue
Apr 28th 11:07pm