Was in the middle of playing a game amd the controller disconnected. I tried to reconne...

GetHuman638523's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman638523's own words:
Was in the middle of playing a game amd the controller disconnected. I tried to reconnect contoller but it doesnt reconnect. I plug my usb cord to controller from xbox and it works. Soon as I unplug the controller it disconnects again
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman638523
Apr 28th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 13794 others
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Timeline
GetHuman638523 started working on this issue
Apr 28th 10:26pm