So I have gold subscription for * months and I guess around this time it’s a * months i...

GetHuman638430's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman638430's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman638430's own words:
So I have gold subscription for * months and I guess around this time it’s a * months it was working fine until a few days ago and it won’t let me play online and talk with friends even though I’m my subscriptions in the settings it says that the expiration date is August **, ****
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman638430
Apr 28th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman638430 started working on this issue
Apr 28th 9:37pm