I got charged twice for Xbox game p***. I'd like to cancel my subscription and get a re...

GetHuman637313's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman637313 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman637313's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman637313's own words:
I got charged twice for Xbox game p***. I'd like to cancel my subscription and get a refund for the game p***
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman637313
Apr 28th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14553 others
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Timeline
GetHuman637313 started working on this issue
Apr 28th 2:06pm