I cannot figure out how to take my credit card off of my ex-girlfriend’s sons Xbox acco...

GetHuman636520's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman636520 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman636520's next move: have a Xbox rep call.
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The issue in GetHuman636520's own words
I cannot figure out how to take my credit card off of my ex-girlfriend’s sons Xbox account on his Xbox and I need it off ASAP
GetHuman636520 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman636520
Apr 28th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 33909 others
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Timeline
GetHuman636520 started working on this issue
Apr 28th 1:55am
GetHuman636520 shared this issue with friends on Facebook
Apr 28th 1:55am