I have an Xbox live year code and it got wet and I can’t peel the strip back

GetHuman636138's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman636138 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman636138's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman636138's own words:
The problem I ran into: I have an Xbox live year code and it got wet and I can’t peel the strip back
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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My Xbox one got wet and it doesn't work anymore but I have a subscription to Xbox liveCan’t get on Xbox live. Have a Xbox oneI have a xbox one with xbox live I just got a xbox*** and trying to get xbox live on it...
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Xbox

Customer service issue
Reported by GetHuman636138
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14325 others
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Timeline
GetHuman636138 started working on this issue
Apr 27th 11:21pm