i was trying to play fortnite and it would not load, it will not show me any games in m...

GetHuman636126's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman636126's own words:
i was trying to play fortnite and it would not load, it will not show me any games in my games and apps, when i try to go on network settings it says im connected to internet but multiplayer and NAT keep infinitely loading
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman636126
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman636126 started working on this issue
Apr 27th 11:13pm