My brother got on my computer and ordered an Xbox live subcribtion to play gears for fr...

GetHuman635796's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman635796 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman635796's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman635796's own words:
My brother got on my computer and ordered an Xbox live subcribtion to play gears for free and it was recurring and I had not noticed till now it’s been on for * months I’d like to see if I could get a refund
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman635796
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman635796 started working on this issue
Apr 27th 9:15pm