I purchased Xbox live from gamestop on **** in my account it says it expires on...

GetHuman634240's customer service issue with Xbox from April 2018

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The issue and preferred resolution, in GetHuman634240's own words:
I purchased Xbox live from gamestop on **** in my account it says it expires on ******* .. But is not letting me play online it says i dont have the privileges for online .. My gamertag is MARIGUANO ***
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman634240
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 13941 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman634240 started working on this issue
Apr 27th 2:26pm