I paid for my son a Xbox live card and it hasn't been put on his game

GetHuman212293's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman212293's own words
The problem: I paid for my son a Xbox live card and it hasn't been put on his game
GetHuman212293 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman212293 fixed the problem
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Customer service issue
Reported by GetHuman212293
Apr 26th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 157582 others
0 customers following this
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GetHuman212293 started working on this issue
Apr 26th, 2018 9:42pm