I paid for my son a Xbox live card and it hasn't been put on his game

GetHuman212293's customer service issue with Xbox from April 2018

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The issue in GetHuman212293's own words
The problem: I paid for my son a Xbox live card and it hasn't been put on his game
GetHuman212293 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman212293
Apr 26th, 2018 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 74012 others
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Timeline
GetHuman212293 started working on this issue
Apr 26th 9:42pm