I’m trying to cancel my Xbox live sub and I set it up when I was maybe thirteen years o...

GetHuman631056's customer service issue with Xbox from April 2018

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The issue in GetHuman631056's own words
I’m trying to cancel my Xbox live sub and I set it up when I was maybe thirteen years old,I’m now twenty one and forget the security answers and now Xbox live has determined that I am not the owner of my account and blocked it I’m simply trying to delete my xbox live due to the fact I do not play and I could use the extra ten bucks a month this is really annoying and wasting my time please fix this lol
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Customer service issue
Reported by GetHuman631056
Apr 26th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 157847 others
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GetHuman631056 started working on this issue
Apr 26th, 2018 2:59pm