I’m trying to cancel my Xbox live sub and I set it up when I was maybe thirteen years o...

GetHuman631056's customer service issue with Xbox from April 2018

4 views
 | 
157847 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman631056's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman631056's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman631056 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman631056 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman631056's own words
I’m trying to cancel my Xbox live sub and I set it up when I was maybe thirteen years old,I’m now twenty one and forget the security answers and now Xbox live has determined that I am not the owner of my account and blocked it I’m simply trying to delete my xbox live due to the fact I do not play and I could use the extra ten bucks a month this is really annoying and wasting my time please fix this lol
GetHuman631056 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman631056 fixed the problem
We are waiting for GetHuman631056 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman631056 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman631056
Apr 26th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 157847 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman631056 started working on this issue
Apr 26th, 2018 2:59pm