Can’t chat online with my friends or at all

GetHuman633089's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman633089 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman633089's next move: have a Xbox rep call.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman633089's own words:
The problem I ran into: Can’t chat online with my friends or at all
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman633089
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14695 others
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Timeline
GetHuman633089 started working on this issue
Apr 27th 12:21am