My sons Xbox live subscription automatically renewed even though he turned off automa...

GetHuman626586's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman626586's own words:
My sons Xbox live subscription automatically renewed even though he turned off automatic renew Several months ago when he left for college.
Several months ago when he left for college.
Credit my credit card
Help with my Xbox issue
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Xbox

Xbox one
Customer service issue
Reported by GetHuman626586
Apr 25th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman626586 started working on this issue
Apr 25th 12:35am