Keeps getting black screen - Run my game forza * - Not sure

GetHuman625918's customer service issue with Xbox from April 2018

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The issue and preferred resolution, in GetHuman625918's own words:
Run my game forza * ... Keeps getting black screen
Not sure
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Xbox

Xbox one , forza*
Customer service issue
Reported by GetHuman625918
Apr 24th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 15017 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman625918 started working on this issue
Apr 24th 8:30pm