Figured out that parent account can’t refund. - Get a refund - I just don’t know how to...

GetHuman620191's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman620191 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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Waiting to see what went wrong with our suggestion for how to get Xbox help.
The issue and preferred resolution, in GetHuman620191's own words:
Get a refund ... Figured out that parent account can’t refund.
I just don’t know how to refund
You guys just refunding a game for me
Help with my Xbox issue
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Xbox

Xbox One
Customer service issue
Reported by GetHuman620191
Apr 23rd, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 14312 others
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Timeline
GetHuman620191 started working on this issue
Apr 23rd 2:22am