Xbox won’t connect when there was no previous problem - Connect to Xbox live - We canno...

GetHuman619656's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman619656 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman619656's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman619656's own words:
Connect to Xbox live ... Xbox won’t connect when there was no previous problem
We cannot watch movies or play games
Being able to connect to Xbox live
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman619656
Apr 22nd, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14284 others
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Timeline
GetHuman619656 started working on this issue
Apr 22nd 8:22pm