It is trying to make me buy the game and I already own it and I have already loaded it...

GetHuman615045's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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Waiting to see what went wrong with our suggestion for how to get Xbox help.
The issue and preferred resolution, in GetHuman615045's own words:
Play my *K ** game ... It is trying to make me buy the game and I already own it and I have already loaded it into my system
I can't play my game
To talk to someone
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman615045
Apr 20th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14846 others
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Timeline
GetHuman615045 started working on this issue
Apr 20th 5:32pm