I have an Xbox one live gold subscription and keeps on telling me to purchase another one.
GetHuman743112's customer service issue with Xbox from June 2018
Help with my Xbox issue
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GetHuman743112's next move: talk to Xbox when they open (we'll send a note).
Xbox's call center is closed now. We will text or email GetHuman743112 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman743112 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman743112 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman743112's own words
The problem: I have an Xbox one live gold subscription and keeps on telling me to purchase another one.
GetHuman743112 did not yet indicate what Xbox should do to make this right.
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How GetHuman743112 fixed the problem
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