Error code - Purchase movie on Xbox store - It let me pick other movies but not the one...

GetHuman608570's customer service issue with Xbox from April 2018

5 views
 | 
62275 similar
 | 
1 following
Help with my Xbox issue
First: share to improve GetHuman608570's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman608570 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman608570's own words
Purchase movie on Xbox store ... Error code
It let me pick other movies but not the one I wanted.
Fixing the error and finding why it's doing it.
I have an issue with Xbox too
How GetHuman608570 fixed the problem
We are waiting for GetHuman608570 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman608570 fixes it.
This email address isn't valid

Xbox

Microsoft store on Xbox one
Customer service issue
Reported by GetHuman608570
Apr 18th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 62275 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman608570 started working on this issue
Apr 18th 5:43pm