Error code - Purchase movie on Xbox store - It let me pick other movies but not the one...

GetHuman608570's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman608570's own words:
Purchase movie on Xbox store ... Error code
It let me pick other movies but not the one I wanted.
Fixing the error and finding why it's doing it.
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Xbox

Microsoft store on Xbox one
Customer service issue
Reported by GetHuman608570
Apr 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman608570 started working on this issue
Apr 18th 5:43pm