Pay my sons account it didnt go thru

GetHuman606541's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman606541 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman606541's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman606541's own words:
Pay my sons account it didnt go thru
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Xbox live
Customer service issue
Reported by GetHuman606541
Apr 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14664 others
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Timeline
GetHuman606541 started working on this issue
Apr 18th 1:09am