It will come on but will not stay on - Trying to get xbox to turn on - It has a game in...

GetHuman604451's customer service issue with Xbox from April 2018

Help with my Xbox issue
The issue and preferred resolution, in GetHuman604451's own words:
Trying to get xbox to turn on ... It will come on but will not stay on
It has a game in it because it will not stay on to play or get the game out, I just bought this for my grandson for Christmas.
To get me a new xbox or my money back.
Help with my Xbox issue
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Xbox

Xbox one
Customer service issue
Reported by GetHuman604451
Apr 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14684 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman604451 started working on this issue
Apr 17th 5:42pm
GetHuman604451 reviewed the items needed
Apr 17th 5:44pm
GetHuman604451 indicated the issue is not fixed yet.
Apr 17th 6:09pm