It asked me for my email and p***word - Sign in to my xbox live - I don’t know them

GetHuman600663's customer service issue with Xbox from April 2018

Help with my Xbox issue
Before contacting them, items GetHuman600663 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue and preferred resolution, in GetHuman600663's own words:
Sign in to my xbox live ... It asked me for my email and p***word
I don’t know them
Help me
Help with my Xbox issue
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Customer service issue
Reported by GetHuman600663
Apr 16th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 15002 others
0 customers following this
GetHuman600663 started working on this issue
Apr 16th 6:27pm
GetHuman600663 indicated the issue is not fixed yet.
Apr 16th 6:27pm