They billed me for my endless game membership and cancelled my service! - Billing Issue...

GetHuman338629's customer service issue with Xbox from April 2018

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The issue in GetHuman338629's own words
Billing Issue ... They billed me for my endless game membership and cancelled my service!
I can't use the service I paid for
I need my gamepass turned on because they drafted it out of my account
I have an issue with Xbox too
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Xbox

Xbox One: Membership -* Endless Game Play
Customer service issue
Reported by GetHuman338629
Apr 19th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 32300 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman338629 started working on this issue
Apr 19th 8:40pm