It will not let me into the redeem code which I purchase from the store - Trying to ent...

GetHuman610438's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman610438's own words
Trying to enter in my redeem code for Xbox Live Gold ... It will not let me into the redeem code which I purchase from the store
Very frustrating because I'd like to enter my code which I purchased
Would like some feed on what I should do to fix this problem
I have an issue with Xbox too
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Xbox

Xbox One X accessing Xbox Live Gold
Customer service issue
Reported by GetHuman610438
Apr 19th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 61267 others
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Timeline
GetHuman610438 started working on this issue
Apr 19th 3:16am