I recently bought a washer in Sams, and your company is trying to deliver it at my home...

GetHuman-txellrib's customer service issue with XPO Logistics from December 2018

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I recently bought a washer in Sams, and your company is trying to deliver it at my home. Mrs Maria C Herrera from xpo contacted me and told me that they attempted to deliver it two times. I told her that i work long days and weekends. That i can set up an appointment from *pm. The lady anyway is setting appointments even if i told her clearly I WILL NEVER BE AT HOME BEFORE *PM. She said the delivery limit is only until *pm. I am afraid if they keep on moving the washer so many times they will destroy the washer. I also told her that i want to place a complain and this lady ignored my email and didn't email back. The worst part is that is setting another delivery tomorrow from *pm to *pm. My question is, if Ms Maria Herrera is right and the delivery hours are from *am to *pm, what happen to the costumers, like me, that work long hours, they will never get their purchases? *How and when am i going to get my washer?*Can please fix this situation and get my washer delivered? *The lady's email from xpo is Maria.H*****@***.com*Thank you very much,*Meri Ribo
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XPO Logistics

Customer service issue
Reported by GetHuman-txellrib
Dec 5th, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman-txellrib started working on this issue
Dec 5th, 2018 3:49am