My phone number ********** is an I phone * that I am making payments on. Your online ac...

GetHuman-normnjo's Account Access issue with XFINITY Mobile from July 2020

Help with my XFINITY Mobile issue
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-normnjo's own words
My phone number ********** is an I phone * that I am making payments on. Your online account shows that I still have an i phone *. My question is how many payments do I have left.**Also, the i phone XR on number **********. I would like to replace this phone and I want to know if the device insurance will be good for the new device.since there have been * claims and I'm not sure when it was purchased.

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Account Access issue
Reported by GetHuman-normnjo
Jul 10th, 2020 - 2 months ago
Seen by 5 customers so far
Similar issue to 776 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-normnjo started working on this issue
Jul 10th 6:13pm
GetHuman-normnjo confirmed the issue is fixed. Hooray!
Jul 10th 11:10pm

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