When I call Xfinity to talk to a live person and asked me for my address and I hit one...

GetHuman-lisahayn's customer service issue with XFINITY Mobile from May 2020

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The issue in GetHuman-lisahayn's own words
When I call Xfinity to talk to a live person and asked me for my address and I hit one and then once it verifies who I am it won't let me talk to a human. it directs me to pay my past due account and then hangs up on me and won't let me talk to human

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XFINITY Mobile

Customer service issue
Reported by GetHuman-lisahayn
May 4th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 648 others
0 customers following this

Timeline

GetHuman-lisahayn started working on this issue
May 4th, 2020 8:39pm

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