I have service now and would like to upgrade from ** @ $** a month to *** for $** a mon...

GetHuman-chibbc's customer service issue with XFINITY Mobile from September 2019

Help with my XFINITY Mobile issue
First: share to improve GetHuman-chibbc's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-chibbc's own words
I have service now and would like to upgrade from ** @ $** a month to *** for $** a month. I want to know it is possible with the equipment that I have or will I have to pay for new equipment?

GetHuman-chibbc did not yet indicate what XFINITY Mobile should do to make this right.

How GetHuman-chibbc fixed the problem

We are waiting for GetHuman-chibbc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get XFINITY Mobile's attention and get better help faster. Tap below to get started.
Having XFINITY Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-chibbc
Sep 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 621 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-chibbc started working on this issue
Sep 9th, 2019 2:06pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers