URGENT Jan. *, **** **:** am (EST)**Hi,**Client no: XEMT***********ema...

GetHuman-lavrence's customer service issue with XE.com from January 2021

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The issue in GetHuman-lavrence's own words
URGENT Jan. *, **** **:** am (EST)**Hi,**Client no: XEMT***********email: *****@***.com**I have an order * C****** - covert CAD **.*** to EUR *,*** ...**I talked by 'phone to your support line bit without solution ...**I need to PAY (CAD **,*** - from EFT, already ESTABlISHED) *for this order but I CAN NOT find how and where I CAN DO it !!!!**I tried your sites: xe.com and transfer.xe.com !**Is there ANYTHING ELSE I can use ?**Please advise,**Respectfully yours.**Dana Lavrence**P.S. Several times that I tried to use your help line*I encountered your representatives with "very THICK" *local English accent - so ,making it very hard to *UNDERSTEND for your clients (outside of UK) !*I have only complementary comments re. their knowledge !

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Customer service issue
Reported by GetHuman-lavrence
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 15 others
0 customers following this

Timeline

GetHuman-lavrence started working on this issue
Jan 6th 3:53pm