Very disappointed in your reservation system. I booked a King room when I arrived I was...

GetHuman-woldja's customer service issue with Wyndham Rewards from September 2018

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The issue in GetHuman-woldja's own words
Very disappointed in your reservation system. I booked a King room when I arrived I was given a double. My reservation (conf.*****EC******) shows King room. Hotel reservation system shows double. They say this happens often and that there is some glitch in your reservation system that has never been fixed despite multiple complaints.**I spent ** minutes on hold with your rewards hot line and never was connected to a supervisor. **If I had known we were getting a double room I would have stayed elsewhere. Using points is nice but having the room I want is better. Hopefully my reservation I have for Los Angeles next month isn't screwed up too.**Actual arrival date is September **nd. I had to put the **st in because your webform thinks September **nd and **rd are the same day and wouldn't accept it.**Sorry gave up on webform and had to freeform it.**Jeff
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Wyndham Rewards

Customer service issue
Reported by GetHuman-woldja
Sep 23rd, 2018 - 3 mons ago
I have an issue with Wyndham Rewards too
Seen by 3 customers so far
Similar issue to 8 others
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GetHuman-woldja started working on this issue
Sep 23rd 2:30pm
GetHuman-woldja indicated the issue is not fixed yet.
Sep 24th 2:56pm