Good morning, **I am unable to Log in to parts of Word Press for www.envelopesrus.co.uk...
GetHuman717077's customer service issue with WordPress.com from May 2018
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Good morning, **I am unable to Log in to parts of Word Press for www.envelopesrus.co.uk **We commissioned Designaweb to acquire this domain and build us an e-commerce website. Since paying over £**** up front Designaweb have repeatedly failed to meet deadlines and handed over a very poor attempt of what was supposed to be a fully functional e-commerce site and nearly * months late! We now have no active communication with said developer and need to have full control of this site so we can work with a more trustworthy company to complete our site. I would like to update all account info for this site as well www.aldburyproducts.co.uk (which the same developer built) so all charges and ownership become the responsibility of Aldbury Product Ltd as the professional relationship with DesignaWeb has deteriorated to an unrecoverable state! **We need advice on all of the issues surrounding the account management moving forward as Designaweb are no longer at their business premises and we feel we have been left high and dry. I can provide proof of instruction and payment to Designaweb as well as correspondence between our company Aldbury Products Ltd and Designaweb. We are concerned about server issues as we currently access via http:**envelopesrus.dwserver.co.uk* and if either site stops working smoothly it will affect our business! We very much look forward to hearing from WordPress support as soon as possible please.**Kind regards,
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