I manage the website for our church, cbcsbc.org and I did a password reset the other da...

GetHuman708580's customer service issue with WordPress.com from May 2018

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The issue in GetHuman708580's own words
I manage the website for our church, cbcsbc.org and I did a password reset the other day. the church secretary forwarded me the email stating that the password was changed. when I went to log in again, it said the password was incorrect so I did a password reset and the church email address: *****@***.com never received the reset email. I need to verify that that is the current email address on the account and if not, it needs to be changed so I can log back in. my personal email is below. the username for the wordpress account is judy. please contact me immediately
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Customer service issue
Reported by GetHuman708580
May 22nd, 2018 - 8 mons ago
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Seen by 1 customer so far
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GetHuman708580 started working on this issue
May 22nd, 2018 6:06pm
GetHuman708580 indicated the issue is not fixed yet.
May 22nd, 2018 6:06pm