WordLock Customer Service Issues

Hello, I am in need of assistance. I bought two WORDLOCKS from Fry's in California. Unfortunately, someone in our group accidentally reset the lock combination by twisting the rear latch. I am hoping to avoid damaging or cutting the locks. Is it possible to reset them? I am willing to provide any details to verify my purchase and intentions. These locks were bought for my church's use. I can arrange for an official letter from the church to confirm this. Thank you for your support. Lock Details: - Model: 4-digit code, front toggle switch, rear-facing reset latch. Damon W. [redacted] Email: [redacted]