woot sent me the incorrect item.. we want the one we ordered on March *th ... *order nu...

GetHuman5886601's customer service issue with Woot from March 2021

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The issue in GetHuman5886601's own words
woot sent me the incorrect item.. we want the one we ordered on March *th ... *order number ********. *we ordered the honeywell D* Pro Wi-Fi ductless controller for $**.****we received the honeywell home non-programmable thermostat which we can not use. * woot customer service is NOT answering any emails. **I called amazon customer service and they were not any help either. They said they escalated the problem to woot but we haven't heard anything back from any of them..

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Woot

Customer service issue
Reported by GetHuman5886601
Mar 25th, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 369 others
0 customers following this
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Timeline

GetHuman5886601 started working on this issue
Mar 25th 3:15pm