I received an email ********* for charges to Woot! while I was on vacation notifying me...

GetHuman-leedomme's customer service issue with Woot from February 2020

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The issue in GetHuman-leedomme's own words
I received an email ********* for charges to Woot! while I was on vacation notifying me to update my Capital One number so an order in the amount of $***.** could be sent. *Earlier I had been notified by Capital One of some fraudulent charges so credit card was cancelled* I don't know who is trying to use my credit card.*My Capital One credit card stays in my safe at home, I never ordered the merchandise and don't know who is trying to use my card. *I want to make sure the person who is fraudulently using my card is make accountable and can't get merchandise on my card.

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Woot

Customer service issue
Reported by GetHuman-leedomme
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 311 others
0 customers following this

Timeline

GetHuman-leedomme started working on this issue
Feb 17th 6:33pm
GetHuman-leedomme indicated the issue is not fixed yet.
Feb 18th 7:33pm