I purchased a Kadota grill from Amazon which arrived with broken pieces. The pieces inc...

GetHuman-jimblume's customer service issue with Woot from August 2018

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The issue in GetHuman-jimblume's own words
I purchased a Kadota grill from Amazon which arrived with broken pieces. The pieces included the ceramic insert and liner for the bottom of the unit. I would like to either replace the ** inch unit or get a new one. Please advise on what I need to do. I sent you the order number in previous emails and have not received a response. My email is Jim *****@***.com and my phone number is ***-***-****. Please get back to me at your earliest convenience. It is Monday, August **.
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Customer service issue
Reported by GetHuman-jimblume
Aug 27th, 2018 - 4 mons ago
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GetHuman-jimblume started working on this issue
Aug 27th 1:45pm
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Aug 27th 1:48pm