I responded to a Woolworths' mobile phone 'offer' on Twitter. Thought I would 'speak' w...

GetHuman4839855's customer service issue with Woolworths (Australia) from May 2020

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The issue in GetHuman4839855's own words
I responded to a Woolworths' mobile phone 'offer' on Twitter. Thought I would 'speak' with Olive. She turns out to be a robot. Unhelpful as I wanted to know whether as a shareholder and customer I could purchase an Apple SE, no pre-paid arrangements, etc. I could have the 'conversation' but could not see the actual text that I was typing! So I rang HO. Someone answered fairly soon and put me onto the mobile phones division. I waited ** minutes and listened to the Woolworths' theme song maybe more than twenty times and then I gave up. (The CEO should try listening to that twenty times over and I guarantee it would not be played more than once as people waited for the phone to be answered)*So ... can I purchase outright an Apple SE from Woolworths? Cash?*Thanks.*Graeme

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Woolworths (Australia)

Customer service issue
Reported by GetHuman4839855
May 19th, 2020 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 116 others
0 customers following this

Timeline

GetHuman4839855 started working on this issue
May 19th, 2020 3:37am

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