My name is Michelle Willems at **** Welsford St, Merrylands. My phone number is...

GetHuman3287133's Complaint issue with Woolworths (Australia) from April 2020

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Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3287133's own words
My name is Michelle Willems at **** Welsford St, Merrylands. My phone number is************. Because I’ve been unable to purchase toilet paper, I was granted priority delivery. I haven’t done home deliveries for quite a while until * x in the past *-* weeks. I have MS so I’m restricted. In the first Woolies delivery, I was forced to make, i waited all day for a delivery that was never received. My time is valuable too. I spent an hour waiting on the phone to determine that I had to spend the minimum delivery of $** plus, and the $** delivery fee only to receive the delivery and have items out of stock. The next delivery I made was because I was desperate for toilet paper. I received that delivery on Sat, and the toilet paper was out of stock. I would like to apply for a credit on both delivery fees. I’m extremely disappointed, and annoyed. Please contact me on my mobile or email. I’m not going to speak with a virtual assistant. That’s problematic, and I’m not risking my health by attending my local Woolies which are all currently in a corona hub. Sincere regards

GetHuman3287133 did not yet indicate what Woolworths (Australia) should do to make this right.

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Woolworths (Australia)

Complaint issue
Reported by GetHuman3287133
Apr 16th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 101 others
0 customers following this


GetHuman3287133 started working on this issue
Apr 16th, 2020 2:19am
GetHuman3287133 indicated the issue is not fixed yet.
Apr 17th, 2020 2:38am

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