I am trying to get where I left off on Pearl's Peril. I was at chpt ** or ** in N.Y. H...

GetHuman952743's customer service issue with Wooga from August 2018

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The issue in GetHuman952743's own words
I am trying to get where I left off on Pearl's Peril. I was at chpt ** or ** in N.Y. Harbor with my friend Iris. For some unknown reason I was put back at the beginning of the game. I started over while waiting for some one to fix my problem. I received some instructions but met with no success as when I entered Facebook the items I was to look for were not there. What I want is to have you please get rid of the game **************** which is the new number assigned to my restart of the game and replace my original number****************. I am signed ion as Anita Hadick in both sessions. My correct island number is *** which I can bring up and fly to but that is all until you help me straighten this mixup out. I am on the verge of tears over this. I love this game and want continue playing it from where I left off. Please help me!!
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Wooga

Customer service issue
Reported by GetHuman952743
Aug 12th, 2018 - 7 mons ago
I have an issue with Wooga too
Fixed
Seen by 6 customers so far
Similar issue to 16 others
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GetHuman952743 started working on this issue
Aug 12th, 2018 9:12pm
GetHuman952743 indicated the issue is not fixed yet.
Aug 12th, 2018 11:25pm
GetHuman952743 indicated the issue is not fixed yet.
Aug 12th, 2018 11:26pm