Just downloaded and installed latest version of Wondershare Filmora. When I click on pr...

GetHuman1443121's customer service issue with Wondershare from October 2018

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The issue in GetHuman1443121's own words
Just downloaded and installed latest version of Wondershare Filmora. When I click on previous videos I've created it won't play that video, It brings up a blank screen that asks me if I want to create a new video or open previously created video. If I click on previously created it doesn't show any previously created. How can I play previously created videos?
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Wondershare

Customer service issue
Reported by GetHuman1443121
Oct 29th, 2018 - 8 mons ago
I have an issue with Wondershare too
Not resolved
Seen by 7 customers so far
Similar issue to 59 others
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Timeline
GetHuman1443121 started working on this issue
Oct 29th, 2018 9:55pm