We have been thoroughly enjoying your Organic Free Range Chicken with White and Wild Ri...

GetHuman6043642's Complaint issue with Wolfgang Puck from May 2021

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman6043642's own words
We have been thoroughly enjoying your Organic Free Range Chicken with White and Wild Rice. My grandchildren ask for it several times a week. Recently the cans have had no rice at all in them. The first time this happened, I checked the can to see if maybe I had bought the wrong kind- but, no… We have now opened at least * cans that are missing rice* most of the time I now have extra rice cooked up. However, I wanted to let you know, tried to reach someone by phone but it always says Call Failed!!*As far as resolving this, perhaps someone should be checking what is up on the assembly line with this soup.*Perhaps, once it’s fixed we could receive some replacements from the company.*We would love to keep buying your product, but may need to find something else..

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Wolfgang Puck

Complaint issue
Reported by GetHuman6043642
May 7th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 46 others
0 customers following this

Timeline

GetHuman6043642 started working on this issue
May 7th 5:22pm