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The issue in GetHuman-northvil's own words
I recently returned a salt shaker that was defective for replacement. Having not heard back from you, I have called the Warranty Center and can never get through. All I get is "the office is closed until **". When I call back at the designated time, they say " the office is now closed." I have done this numerous, numerous times, with the same result. Is the office EVER open? Very disappointed in your customer service. What is going on? Please tell me how I can talk to a REAL PERSON. This is not good for your reputation. HELP!
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