Hello, I just booked a flight from Cologne to Skopje and back for **.** and *.**. After...
GetHuman-jouinis_'s customer service issue with Wizz Air from October 2019
Help with my Wizz Air issue
The issue in GetHuman-jouinis_'s own words
Hello, I just booked a flight from Cologne to Skopje and back for **.** and *.**. After I clicked on reservation, the window with the bank data came out. As I was connecting to my bank account to make the money transfer, a window opened and there was written, that the session had expired and that I must do the whole booking again, so I made the whole booking again and booked the same flight again and managed this time to pay with money transfer. When I logged in my Wizzair account, I saw that the same flight was booked * times. Please cancel the flight with the booking code KEDEVT without any fees, since it was your system that lead me astray. My name ist Samira Jouini, the booking code is KEDEVT. Best regards, Samira Jouini
GetHuman-jouinis_ did not yet indicate what Wizz Air should do to make this right.
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How GetHuman-jouinis_ fixed the problem
Wizzair sent me a mail and told me that the flight will be cancelled automatically if I don't pay it in ** hours
Please help with my Wizz Air issue
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