Hello. I would like to cancel the flight from thessaloniki to kutai so on ********, con...

GetHuman-ipapouli's customer service issue with Wizz Air from December 2018

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The issue in GetHuman-ipapouli's own words
Hello. I would like to cancel the flight from thessaloniki to kutai so on ********, confirmation number DE*IQA for two passengers, Papoulidou Alla and Papoulidis Theodoros and their flight back on ********.*The problem is that my grandma Papoulidou Alla broke yesterday her leg and today is her operation. Ofcource she will be anaible to move generally for couple of months so impossible to travel. Could you please let me know about your cancellation policy and any refund we can get as there are **days till the flight. If there is need of documents to prove the statement above we happily provide you with the documents from the hospital. *Kinda regards *Ioanna Papoulidou- my details used to book them the tickets
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Wizz Air

Customer service issue
Reported by GetHuman-ipapouli
Dec 4th, 2018 - 2 mons ago
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GetHuman-ipapouli started working on this issue
Dec 4th, 2018 7:41am