Hello,**I have been trying for over * weeks on and off to set up this Withings blood pr...

GetHuman4438325's Technical support issue with Withings from March 2020

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The issue in GetHuman4438325's own words
Hello,**I have been trying for over * weeks on and off to set up this Withings blood pressure to my blue tooth..*It just will not recognize the device. I have had an account with you for a very long time and use*my weigh scale and it has no difficulty recording on my Health Mate account....**When I received my blood pressure machine in December, ****. I have never been able to get it to load.*However, on the Withings home page I was able to get my blood pressure machine listed, but I disassociated *the device on this page..and now am unable to list it again..**Please advise what else I can try...I have read all of your instructions on how to trouble shoot, but am not *that savvy on setting up the wi-fi...and the blue tooth will not recognize this device. **Thank you for your assistance.**Shirley Weissenfluh

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Withings

Technical support issue
Reported by GetHuman4438325
Mar 8th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 118 others
0 customers following this
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Timeline

GetHuman4438325 started working on this issue
Mar 8th, 2020 10:44pm
GetHuman4438325 indicated the issue is not fixed yet.
Mar 9th, 2020 4:37am
GetHuman4438325 indicated the issue is not fixed yet.
Mar 10th, 2020 3:45am
GetHuman4438325 indicated the issue is not fixed yet.
Mar 10th, 2020 6:44pm
GetHuman4438325 indicated the issue is not fixed yet.
Mar 14th, 2020 4:21am
GetHuman4438325 indicated the issue is not fixed yet.
Mar 14th, 2020 4:49am
GetHuman4438325 indicated the issue is not fixed yet.
Mar 14th, 2020 11:27pm
GetHuman4438325 indicated the issue is not fixed yet.
Mar 21st, 2020 4:11am
GetHuman4438325 indicated the issue is not fixed yet.
Mar 21st, 2020 6:21am