Hi, when I reported that my battery in my Whithings HR watch only last for a few days...

GetHuman1221584's customer service issue with Withings from September 2018

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The issue in GetHuman1221584's own words
Hi, when I reported that my battery in my Whithings HR watch only last for a few days, I was offered a **% discount if I buy a new watch. I’d like to order the new HR watch with GPS, how do I claim the discount?*BR Jan*PS. Please refer to our earlier correspondence.
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Withings

Customer service issue
Reported by GetHuman1221584
Sep 28th, 2018 - 3 mons ago
I have an issue with Withings too
Fixed
Seen by 4 customers so far
Similar issue to 43 others
0 customers following this
Items needed
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Timeline
GetHuman1221584 started working on this issue
Sep 28th 7:22am
GetHuman1221584 indicated the issue is not fixed yet.
Sep 30th 6:04pm