I placed a larger order with many large wins (yes wins) of expsnsive items, however in...

GetHuman5324070's customer service issue with Wish.com from October 2020

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The issue in GetHuman5324070's own words
I placed a larger order with many large wins (yes wins) of expsnsive items, however in that order where also some OVERPAID items (being sold still even cheaper). The agent that came across my wins wanted to cheat me out of my wins and in haste (I was even currently online ordering more stuff when they did this) refunded the entire order without following their own policy. Even if I hadn't won (but I had)their policy dictates i am to be asked how i would like the refund. So in their underhanded clumsy haste they missed regular items, and missed asking me, which is very significant as I purchased on a prepaid card that will not recieve the refund (which they also ******** delay saying it can take ** days). So ESSENTIALLY WISH IS COMMITTING FRAUD AND STEALING WHAT IS TO ME EXTREMELY SIGNIFICANT MONEY. They're clumsy agent acting in a scandalous manner caused a serious issue, and I have put in multiple tickets and emails, and either they are all clumsy and lazy not reading the email or it's the same person receiving my complaints as they are ignored witha response automated saying i was refunded.**This is fraud and scam. What SHOULD happen is they should eat their loss, I followed their policies, as they certainly should as well, andnthey should honor the entire order and ship it to me immediately. I have doubts in their integrity however, and snakes will be snakes, do arba MINIMUM and due to THEIR MISTAKE IN MOT FOLLOWING THEIR OWN POLICY, I want all my money spent returned to me alternatively with a reasonable interest*inconvenience fee in addition.

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Customer service issue
Reported by GetHuman5324070
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 27381 others
0 customers following this

Timeline

GetHuman5324070 started working on this issue
Oct 2nd, 2020 6:44am
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Oct 2nd, 2020 6:44am